All posts by Marketing Team

Community Spotlight: Crestwood Village East

Crestwood East offers many exceptional active adult and assisted living options. Our east campus is conveniently located near the revitalized Irvington neighborhood, featuring locally owned restaurants, coffee shops and unique shopping opportunities.

Every Crestwood East active adult and assisted living resident has access to healthcrest℠ activities, and the Crestwood Connector communication system keeps our residents informed and involved.

At Crestwood Village, our assisted living options mean you’re cared for through a coordinated set of services designed to enhance your independence as we help manage the little things. Crestwood offers traditional full-service assisted living as well as an affordable alternative we call The Pavilion. The choice is yours, and depends essentially upon the level of services you want or need.

Additional Resource for Provider Liability From Argentum

As discussed during the past two State Partner calls, Argentum is continuing efforts to protect senior living staff and communities from liability as a result of COVID-19

In addition to the template executive order and background memo we’ve provided, we are now also offering all state partners access to legal experts in provider liability through Willis Towers Watson and Wyatt Tarrant & Combs. Over the next several weeks, we will be reaching out to state partners to discuss the current status of actions in the state and to help with strategy and identifying executive and legislative actions that can be taken to provide protections. We appreciate your flexibility in scheduling these calls.

Please contact your state policymakers.  This background memo and current executive order text can be adapted as part of your outreach.  Tara Clayton and Doug McSwain are assisting in our efforts. Please see their bios below:

  • Tara Clayton, Senior Claim Consultant, Willis Towers Watson
    Tara has extensive experience dealing with senior living general liability, professional liability, and medical malpractice claims. Prior to joining Willis Towers Watson, Tara served as Vice President of Operations Legal Counsel for a multi-state senior living provider. In that role, she managed long-term care litigation for over one hundred senior living campuses located in multiple states, as well as pharmacy and therapy litigation in more than a dozen states. In addition, she managed employment matters and assisted with all legal matters across the company including corporate transactions, contract review, regulatory compliance, privacy and security compliance, employee relations and risk management. She also provided senior management with strategic and operational assistance. Before moving into the role of operations counsel in 2013, Tara was a health care and commercial litigation attorney, where she represented several senior living providers, hospitals, physicians and other health care providers and health care companies by defending medical malpractice and long-term care claims. Tara also advised on regulatory matters, including health care privacy, licensure and long-term care discharge proceedings. [FULL BIO]
  • Doug McSwain, Partner, Wyatt Tarrant & Combs LLP
    Douglas McSwain is a member of the Firm’s Litigation & Dispute Resolution Service Team. He has been a litigator, legal advisor, speaker, and writer for more than 30 years. He concentrates his practice in constitutional law, business, professional, employment, civil rights, data privacy & security, and trade law. Mr. McSwain also has experience in health care, administrative and equine law. Mr. McSwain has handled numerous multi-party wage and hour cases both administratively and in litigation. He has conducted auditing and investigative cases involving the U.S. Department of Labor and the Kentucky Labor Cabinet, as well as multi-Plaintiff cases individually suing or class and collective actions.  [FULL BIO]

Dan Samson

Director of Government Relations

ARGENTUM | Expanding Senior Living

My Loved One Needs Assisted Living: Where Do I Start?

After long, heartfelt discussions, your loved one will now be making the move to an assisted living community. You’ve been tasked with finding the PERFECT place.

Where on earth do you even start?

Start here by using INALA’s And find assisted living communities near you!

You know the saying “it takes a village?” Well, it really does! Utilize your village.

The easiest way to find suggestions and opinions on assisted living communities is to search via social media. Do you have a Facebook account? Post  message to your friends. Something as simple as “Hey, I’m looking for an assisted living community for my loved one, does anyone have any suggestions?” will do the trick. Outside of asking your friends on Facebook, there are several local community and neighborhood pages on Facebook as well.

Another social platform you can use is Nextdoor. This will be a great place to ask those in your subdivision or neighborhood. Ask them the same question.

Once you’ve gathered some general opinions of local communities, don’t stop there! Talk to people who have done this search before. They are sure to have some tips and tricks to guide you in the right direction. Hearing about other’s personal experiences with finding the right assisted living community can make the task at hand seem less daunting.

Be sure to schedule tours at a few assisted living communities to continue on your quest for the perfect place. Check back next week for a list of questions to ask on your AL community tours.

For further guidance on how to find an assisted living community best fit for your loved one, contact INALA today at (317) 733-2390 or

End of Life Caregiving: 8 Tips to Avoid Exhaustion

Caregiving at the end of life may be the most important thing you ever do. There is an urgency in care giving. In these last days, you want to show your love by being there. As time becomes short, you may decide to “rest when it is over.”

You are as important to the dying individual as you think you are. So if you want to be there until the end, recognize that caring for yourself is a task as important as any other.

You also need to allow yourself time to grieve. Grieving is a process and it begins before death. “Grieving when it is over” means your physical and emotional health can suffer when your grief is finally faced.

So how do you avoid feeling exhausted, afraid and alone? You will have these feelings, at least sometimes. But here are some suggestions that may help:

1. Prepare a task list and when someone offers to help, say yes.

2. Don’t let your needs be invisible, ask for help.

3. Find at least one person you can lean on, talk to and cry with.

4. Consider hospice.

5. Don’t be brave to the point you deny your own feelings.

6. Honor the emotion of others but prioritize and focus on what you must do. You cannot provide emotional support for everyone.

7. Understand the dying process. If you don’t use hospice services, make sure you talk with medical professionals so you know what to expect.

8. Accept that even with the best intentions and a wonderful support system, care needs may be too complex to manage at home.

Caregiving at the end of life is uniquely challenging. Make self-care and time for grief as important as the other tasks that you have to do.

Visit INALA’s Resource Center for additional information, or contact INALA at / 317-733-2390 today.

Questions to Ask When Searching for an Assisted Living Community

A few weeks ago, you read about where you should start in terms of looking for an assisted living community:

My Loved One Needs Assisted Living: Where Do I Start?

The next stop on the road to finding a great assisted living community, best-suited for your needs, is developing a checklist of questions. What do you want to know? Are there particular amenities that are important to you? Do you own a pet?

Having a list of questions prior to attending a new community is a great way to be prepared! (Remember, you are interviewing them – not the other way around.)

We’ve put together a list of questions to get you started:

1. What size units are available?

2. What are the fees associated with the unit?

3. What services are included with the fee? (What is not included in the fee?

4. Do you offer special care units for older adults with Alzheimer’s or Dementia?

5. Are there visitor restrictions for residents?

6. Are pets allowed? (In several communities, pets are welcome!)

7. Is self-administration of medication allowed and encouraged?

8. What meals are provided? Is there a particular schedule?

9. When menu choices are available in the dining room?

10. What additional services are offered on site?

11. How many staff members are on duty at night?

12. What is the resident to staff ratio?

13. How would you describe the current residents?

14. What transportation options are available?

15. What activities are provided? How many people attend?

16. What payment sources are accepted?

To help you find a community best-fit for those factors that are important to you – utilize the INALA Interactive Map to search by location and amenity.

Additional Resources and Questions to Ask:

9 Questions to Ask When Choosing an Independent Living Facility

7 Questions to Ask When Searching for Assisted Living

About Assisted Living

TIPS for Senior Winter Safety

Older adults experience a higher risk of health problems and injury during the winter months. It’s important to be aware of potential issues and take steps to prevent them.

Social Isolation – Fear of driving or reluctance to brave snow and ice can keep older adults at home. Errands are put off and social activities decrease.

  • Visit or take your loved one to church, to visit family or to a senior center.
  • Pick up groceries or prescriptions.
  • Call frequently, especially before or after a winter storm

Falls – A fall can be devastating with serious initial injuries or subsequent complications.

  • Wear shoes with non-skid soles
  • Replace worn cane tips. There are icepick-like attachments that can be added to the end of a cane.
  • Use door mats to prevent snow and ice from being tracked inside. Immediately remove shoes after coming indoors.
  • Remove ice and snow from paths.

Driving- Adults 65 and older are involved in more car accidents per mile driven than most other age groups.

  • Complete all scheduled car maintenance.
  • Stock the car with emergency supplies; including extra clothes and blankets, food and water, flashlight, booster cables, first aid kit, shovel, scraper and salt, sand or cat litter.
  • Remember to take a charged cell phone.

Fire and Carbon Monoxide Poisoning –Heat sources can cause fires or carbon monoxide poisoning.

  • Clean and inspect chimneys.
  • Crack a window when using a kerosene stove.
  • Use smoke and carbon monoxide detectors with working
  • Keep space heaters at least 3 feet away from anything flammable, like bedding or curtains.
  • Have easily accessible and working fire extinguishers.

Frostbite and hypothermia – Seniors make less body heat because of slower metabolism and less frequent physical activity.

  • Know the signs of frostbite and hypothermia; shivering, cold skin that is pale or ashy, for people with darker skin, skin may look grayish-yellow, numbness, feeling very tired or weak, confused and sleepy, slower breathing or heart rate.
  • Older adults tend to shiver less or not at all, don’t rely on shivering as the only warning sign of hyperthermia.
  • People with heart disease and circulation problems get frostbite more easily.
  • Call 911 if you think someone has hypothermia or is suffering frostbite.